You want to charge a specific device but you do not know what Sunslice product (solar charger, generator, powerbank, ...) you should buy to be able to do so ?

No worries : 

1. Please have a look at the technical specifications of the products on their product pages

2. Check if you can find the answer to your question in this FAQ

3. If you still do not know, you can send us an email at contact@sunslice-solar.com

PLEASE add a picture of the charger(s) of the device(s) you want to be able to power. Your charger will look like this for example and we need to be able to read clearly the written specifications on the charger.

Algemeen gesproken zijn alle Sunslice producten waterbestendig. Dit betekent dat ze gedurende een redelijke tijd in regenachtige omstandigheden kunnen worden gebruikt. 

De Sunslice producten kunnen wettelijk niet als waterdicht (Waterproof - IP67) worden geclassificeerd, omdat wij hen meestal niet de vereiste testen hebben laten ondergaan om deze certificaten te verkrijgen. Waarom niet ? Wegens het grootte budget dat wij verkiezen te wijden aan R&D om de water-weerstand van onze producten effectief te verbeteren. Onze producten kunnen gebruikt worden in regenachtige omstandigheden als niet anders vermeld in de gebruiksaanwijzing.

In het algemeen : 

- Products containing a battery

1. Mogen niet in water worden gedipt. Mocht dit toch gebeuren en u slaagt erin uw product terug te krijgen, droog het dan volledig af alvorens het weer in te schakelen of opnieuw te gebruiken. Als de lader weer werkt na het droogproces, zullen de apparaten die u oplaadt met deze Sunslice lader geen schade oplopen. De levensduur van de Sunslice lader kan hierdoor echter wel worden beïnvloed.
   
   
2. Kunnen gebruikt worden in regenachtige omstandigheden. Maakt u dus geen zorgen als uw toestel een tijdje aan uw rugzak hangt tijdens het wandelen in de regen. Vergiet wel niet om het product nadien te drogen voor een langere levensduur.

- Producten die geen batterij bevatten 

1. Vrezen geen water. Vergeet de producten niet na gebruik te drogen om de duurzaamheid te verlengen.

Als het langer duurt om uw toestel 100% op te laden met een Sunslice lader, kan dit te wijten zijn aan een defecte lader of aan inherente technische eigenschappen van uw eigen toestel.

Een smartphone met een grote batterij, bijvoorbeeld, zal er langer over doen om te worden opgeladen dan een smartphone met een kleine batterij. Mettertijd vergroot de autonomie van smartphones, waardoor de oplaadtijd voor recente smartphones langer wordt.

Wij trachten voortdurend, door versterkte R&D, onze producten te laten evolueren met de elektronische nieuwigheden op de markt.

De kwantitatieve eigenschappen die Sunslice over zijn producten claimt, zijn gebaseerd op standaardapparaten (smartphones, camera's, tablets, ...) , zoals de meeste acteurs in de mobiele energie industrie doen.

Houd er rekening mee dat sommige (recentere) toestellen lichtjes of meer kunnen verschillen van de vergelijkingsapparaten. Zo zullen iPhones andere specificaties hebben dan Android-toestellen, afhankelijk van hun geïntegreerde batterij, de energie de de smartphone gebruikt, de oplaadsnelheid, enz. Verschillende modellen binnen hetzelfde merk kunnen ook verschillende eigenschappen hebben.

Deze tabel geeft een idee van het aantal telefoonladingen dat kan worden verkregen voor een powerbank van 4'000 mAh (bvb. de Photon), afhankelijk van het telefoonmodel.

Let erop dat sommige recente smartphones niet tot 100% kunnen worden opgeladen met de Photon, omdat hun interne batterijcapaciteit zeer hoog is.

Als er een krasje op uw zonnepaneel is, hoeft u zich geen zorgen te maken. De meeste krassen hebben geen invloed op de oplaadsnelheid van de lader. 

In case you notice a drastic change in the solar performances, you can contact us at service@sunslice-solar.com .

Dat hangt af.

We avoid providing useless cables as this contributes to electronic waste. So if it is not explicitely mentioned a cable is included when placing the order or on the product page, no cable will be added to your order.

In case you buy a specific cable on our website, we of course will add it to your order.

The differences between the nominal and actual capacity of a power bank are due to several technical and practical factors:

1. Voltage conversion : The nominal capacity of a battery is usually indicated in milliampere-hours (mAh) at a specific voltage (often 3.7V, which is the standard voltage for lithium-ion cells). However, to charge devices, this voltage must be converted to 5V, which is the standard output voltage for USB ports. This conversion causes energy losses, reducing the effectively available capacity.

2. Conversion efficiency : The internal circuits of the power bank convert the battery’s energy from 3.7V to 5V. This conversion is not 100% efficient and leads to an energy loss of 5-15%, or more for lower-quality models.

3. Internal resistance : The internal components of the power bank, including cables and connectors, lead to energy losses due to electrical resistance, especially when the current is high. This reduces the energy available for the device being charged.

4. Temperature : During charging or discharging, the battery can heat up, causing additional energy loss, particularly if the power bank is used in a very hot or cold environment.

5. Natural battery degradation: Over time, battery cells degrade, reducing their maximum capacity. An older power bank will therefore have a lower actual capacity than its initial nominal capacity.

These factors make the actual capacity often lower than the indicated nominal capacity.

• Always store charged
• Charge at least every 3 months to prevent battery damage
• In a dry place at ambient temperature

Understanding Solar Charging Times

When charging a device with a portable solar panel, several factors influence the total charging time. Our calculations consider the solar panel’s output, environmental conditions, and the charging characteristics of each device. Below is an overview of the key elements that affect solar charging performance.

0. Perfect theoretical conditions

In a perfect and theoretical world, the calculation of charging time is very simple : 

Charging Time = Capacity (Wh) / Solar Power.

   with Capacity (Wh) = Capacity (Ah) * 3.7V (example for smartphone : 3(000 m)Ah * 3.7V = 11.Wh

But be aware that even if this is a very quick way to have an estimation of the charging time, it is not correct because we are not living in a perfect theoretical world  :-)To avoid this error, and more importantly to explain as best as possible why this is not correct, we have written this small article below. Don't panic if you are not able to calculate charging times yourself despite reading the article : estimation charging times are displayed below the article.

1. Solar Panel Power Output

Each solar panel has a peak power rating (e.g., 18W), but the actual power delivered to a device depends on real-world conditions. The key limiting factors include:

    Sunlight Efficiency Losses

Not all the sunlight that reaches Earth is converted into usable power. Losses occur due to:

• Atmospheric filtering: The angle of the sun, the ozone layer, and other atmospheric effects reduce the sunlight intensity. We estimate a 10% loss.
• Internal inefficiencies: Power is further reduced due to USB conversion (8% loss) and cable resistance (2% loss).

Since these losses are multiplicative, the total efficiency factor is:

(1−0.10)×(1−0.08)×(1−0.02)=0.81(1 - 0.10) \times (1 - 0.08) \times (1 - 0.02) = 0.81(1−0.10)×(1−0.08)×(1−0.02)=0.81

This means the effective power available from the solar panel is:

Peak Power×0.81\text{Peak Power} \times 0.81Peak Power×0.81

    Cloud Cover Losses

On cloudy days, less sunlight reaches the panel, further reducing efficiency. We estimate a 50% loss due to clouds, which combines with internal inefficiencies:

(1−0.50)×(1−0.08)×(1−0.02)=0.44(1 - 0.50) \times (1 - 0.08) \times (1 - 0.02) = 0.44(1−0.50)×(1−0.08)×(1−0.02)=0.44

So the effective power available under cloudy conditions is:

Peak Power×0.44\text{Peak Power} \times 0.44Peak Power×0.44

2. Device Charging Limitations

Each device has a maximum input power rating, meaning it can only accept a certain amount of power at once.

• A GoPro with a 1,500mAh battery (5.5Wh) has a maximum input of 5W. Even if the solar panel provides more power, the GoPro will not charge faster than 5W.
• A smartphone may accept up to 10-18W, depending on its fast-charging capabilities.
• USB Port Output Limitation: Even if a solar panel has a high overall wattage, each USB port has a maximum output. For example, the Fusion Flex 18 has two USB-A outputs, each limited to 13.5W (5V/2.7A). A device requiring more power than this will be limited by the port’s output.

3. Practical Charging Example

Example 1 : Charging a GoPro

Let’s take the Fusion Flex 18 solar panel (18W) charging a GoPro with a 1,500mAh battery (5.5Wh) and a maximum input allowed by the GoPro of 5W.

Step 1: Calculate Actual Solar Power After Sunlight Efficiency Losses

The total losses from sunlight efficiency include:

• Atmospheric filtering losses: 10%
• Internal inefficiencies (USB conversion + cable resistance): 8% and 2%

   Since these losses are multiplicative rather than additive, the total efficiency factor is:

(1−0.10)×(1−0.08)×(1−0.02)=0.81% --> 19% losses.

   This means the effective solar power is:

18W × 0.81 = 14.58W

Step 2: Check USB Port Output Limitation

• Each USB-A port on the Fusion Flex 18 has a maximum output of 13.5W.
• Since 14.58W > 13.5W, the actual available power per USB port is limited to 13.5W.

Step 3: Determine Charging Power for the GoPro

• The GoPro has a maximum charging input of 5W, meaning it cannot charge faster than 5W.
• Since 5W is lower than the available 13.5W, the GoPro will charge at 5W.

Step 4: Calculate Charging Time

• Charging time in full sunlight: 5.5Wh/5W=1.1 hours5.5Wh / 5W = 1.1 \text{ hours}5.5Wh/5W=1.1 hours

Step 5: Adjust for Cloudy Conditions

Cloud cover introduces additional 50% losses, which combine with internal inefficiencies. The total efficiency factor becomes:

(1−0.50)×(1−0.08)×(1−0.02)=0.44

Effective solar power in cloudy conditions=18W×0.44=7.92W

• The USB port limitation of 13.5W still applies, but since 7.92W < 13.5W, the effective available power is 7.92W.
• Since 7.92W > 5W, the GoPro still charges at 5W.
• Charging time remains: ~1.1 hours.

Example 2 : Charging a Smartphone

Now, let’s take the Fusion Flex 12 (12W) charging a smartphone with a 3,000mAh battery (11.1Wh) and a maximum charging input of 18W.

Step 1: Calculate Actual Solar Power After Sunlight Efficiency Losses

The Fusion Flex 12 has a peak power of 12W. Applying the total efficiency factor of 0.81 (accounting for atmospheric and internal losses):

Effective solar power=12W×0.81=9.72W

Step 2: Check USB Port Output Limitation

• Each USB-A port on the Fusion Flex 12 has a maximum output of 12W (5V/2.4A).
• Since 9.72W < 12W, the actual available power remains 9.72W (limited by sunlight efficiency, not the port).

Step 3: Determine Charging Power for the Smartphone

• The smartphone has a maximum charging input of 18W, meaning it can charge at up to 18W if enough power is available.
• The available power is only 9.72W, which is lower than the 18W the smartphone can accept.
• Final charging power: 9.72W (limited by available solar power).

Step 4: Calculate Charging Time

• Charging time in full sunlight: 11.1Wh / 9.72W = 1.14 hours

Step 5: Adjust for Cloudy Conditions

Using the total efficiency factor of 0.44 (cloud cover + internal losses):

Effective solar power=12W×0.44=5.28W

• The USB port limitation (12W) still applies, but since 5.28W < 12W, the effective available power is 5.28W.

• The smartphone can accept more than 5.28W, so it charges at 5.28W.

• Charging time in cloudy conditions:

  11.1Wh / 5.28W = 2.1 hours

Since the sun conditions are never really 100%, one can suppose the charging time for a smartphone will be between 1.14 and 2.1 hours.

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Electron_User_Manual_EN.pdf?v=1696498553

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Electron_User_Manual_FR.pdf?v=1696498655

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Electron_User_Manual_NDLS.pdf?v=1703255506

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Electron_User_Manual_DE_compressed.pdf?v=1707141788

Here

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Lees de gebruiksaanwijzing van de Photon zorgvuldig door. Er wordt een gedetailleerde uitleg gegeven over het beste gebruik van de Photon.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/PHOTON_EN.pdf?v=1608632059

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/PHOTON_FR-NL.pdf?v=1608632059

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/PHOTON_FR-NL.pdf?v=1608632059

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/PHOTON_DE.pdf?v=1608643929

ここをクリックしてください。

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/PHOTON_PL.pdf?v=1648207304

If you're experiencing trouble using your Photon to charge your phone, please follow the following instructions: 

0. Druk op de POWER-knop

Connect your device to the Photon. If your device does not start charging automatically, please press the POWER button on the edge of the Photon.

1. Check if the battery works

First make sure the battery has some charge. Start by pressing the POWER button once on the side of the battery to see if some blue lights turn on. 

Als de LED lampjes niet aangaan, probeer de batterij van de Photon dan aan te sluiten op een USB-lader via zijn USB-C-Input en controleer of de LED lampjes nu wel aangaan. Indien wel, werkt de batterij goed. Indien niet, dan is er mogelijk een probleem met uw Sunslice-kabel. Probeer het met een andere USB-C kabel (of controleer of uw Sunslice kabel goed werkt) voordat u verder gaat naar de volgende stap. 

If despite these steps no lights appear at all, then please contact us at service@sunslice-solar.com and make sure notifying us you read carefully the FAQ before contacting us. We will help you further. 

2. Cable position

Make sure the cable is inserted correctly in the USB port. It can happen that the USB port is more centered than it should be. The cable must be placed in the lower part of the receptacle, as shown in the picture below. The cable's metallic data pins should face upwards. Please look at the drawings carefully and replicate this with your Photon.

3. For iPhone users

Check that the cable is inserted correctly in your phone. If you have an iPhone, please note that the cable only works one way around. It is necessary as the other side of the cable charges micro-USB inputs. You may need to turn your phone over for it to charge.

4. Check if it works with a different cable

Als u hebt geprobeerd de Sunslice 3-in-1 universele kabel in beide richtingen te gebruiken volgens alle bovenstaande instructies, probeer dan een andere USB-kabel te gebruiken. Als de telefoon nu met uw kabel oplaadt, betekent dit dat uw Sunslice-kabel defect is. Als het nog steeds niet werkt, is het uw toestel dat defect is en zullen wij het vervangen. Neem contact met ons op via service@sunslice-solar.com.

De Photon heeft twee kleine lussen om de Sunslice 3-in-1 universele kabel op de kant vast te zetten en te voorkomen dat je hem verliest. Deze lussen zijn speciaal versterkt om te dienen als bevestigingspunten voor een rugzak. Je kan er gemakkelijk een mousqueton of een touw aan bevestigen om hem aan een rugzak te bevestigen. 

A second loop has been added at the other side of the Photon that can be used as a second attachment point to stabilize the Photon.

De Photon is uitgerust met een standaard USB-Output. Dat betekent dat als uw apparaat kan worden opgeladen met een USB-kabel, dan zal deze ook met de Photon kunnen worden opgeladen. 

Wij leveren een aanvullende 3-in-1 universele USB-kabel waarmee u elk apparaat met een USB-C, Lightning en Micro-USB poort (Max 5V) kan opladen.

Indien u een ander type poort heeft, zult u uw eigen kabel moeten gebruiken (Mini-USB, iPod, Nokia 3.5 enz.). Houd er rekening mee dat de Photon een maximum 5V spanning levert. 

Als u niet zeker bent, stuur ons dan een foto van uw toestel en zijn oplaadpoorten, en wij nemen zo snel mogelijk contact met u op! 

Beste lading in de zon kan worden verkregen door :

- de Photon volledig in de zon te leggen

- geen schaduw op geen enkel  zonnecel

- de Photon loodrecht ten opzichte van de zon te positioneren

- statische (d.w.z. niet dynamische) omstandigheden. De Photon aan uw rugzak hangen tijdens het wandelen is een handige oplossing om deze op te laden, maar zal de oplaadsnelheid wel verminderen omdat de Photon beweegt en de blootstelling aan de zon veel afwisselen.

- perfecte klimaat condities (zomertijd, geen wolken, +-15°C)

- plaats de Photon niet achter een venster (dit kan de oplaadsnelheid tot 90% verminderen)

- ventilatie rond de Photon mogelijk te maken om de temperatuur laag te houden (hoge temperaturen beïnvloeden het rendement van de zonnecellen)

When charging the Photon in the Sun : 

De tijd die nodig is om een telefoon equivalente lading in de batterij van de Photon te verkrijgen kan variëren, afhankelijk van de telefoon die moet worden opgeladen. Hier volgen enkele voorbeelden.

Houd er rekening mee dat de oplaadsnelheid van de Photon in de zon sterk kan variëren met de laadomstandigheden. De bovenstaande laad tijden zijn gegeven voor optimale orientatie en bij een omgevingstemperatuur van 25°C.

In geval van overmatige hitte, één of meer beschaduwde cellen, beweging, plaatsing achter glas, ... kunnen deze prestaties sterk verminderen. Zie FAQ vraag "Hoe laad ik het beste mijn Photon op in de zon ?"

When charging your device with the Photon (if the Photon is pre-charged) :

The charging time needed to charge your device with the Photon (if the Photon is already 100% pre-charged) will also vary according to your device. One can assume an approximate 1h30 / 2'000 mAh charging speed.

De Photon heeft 5 LED ladings-indicators, zoals hieronder voorgesteld :

Let op: de eerste 4 BLAUWE LED-lampjes (aan de linkerkant) geven de laadstatus van de geïntegreerde powerbank van de Photon aan. Het vijfde GROENE LED-lampje (aan de rechterkant) geeft aan dat de Photon in de zon aan het laden is.

When the 4 blue LED lights are on, it means the Photon is 100% charged. 

In het kort (cijfers bij benadering) :

• 0 LED : 0%
• 1 LED : 1%-29%
• 2 LED : 30% - 69%
• 3 LED : 70%-99%
• 4 LED : 100%

Het kan langer duren voordat het vierde blauwe LED-lampje gaat branden omdat de laadsnelheid aan het einde van de laadcyclus vertraagt. Houd hier rekening mee als u de Photon in de zon oplaadt, want het kan lang duren voordat het vierde LED-lampje gaat branden.

Yes, 

you do not have to worry about the strength of the leather attachment loop of the Photon. We have tested it and it withstands a 9kg traction without breaking. Click here to watch the test.

Het spijt ons. Het komt wel eens voor dat men het onderdeel van de Photon's 3-in-1 universele kabel verliest.

You can still use your Photon with any other USB cable. In case you want to re-order a cable, you can order directly on our website by clicking here .

The universal 3-in-1 cable, included with the Photon, cannot charge all iPads®. By iPad®, one means the tablets from the Apple® brand. 

Als dit met uw iPad® gebeurt, probeer het dan met de kabel van uw iPad®.

In case your Photon presents a distortion (swelling, puncture, crack in the battery), please isolate it from other ingnitable products and contact us at service@sunslice-solar.com . 

Wij helpen u graag verder om op een veilige en milieuvriendelijke manier van de Photon af te komen.

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/FUSION_FLEX_6_EN.pdf?v=1609244159

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/FUSION_FLEX_6_FR.pdf?v=1609244280

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/FUSION_FLEX_6_NL.pdf?v=1609319170

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion6_User_Manual_DE_compressed.pdf?v=1744281641

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/03203_-_FUSION_FLEX_12_User_Manual_EN_compressed.pdf?v=1764341544

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/03203_-_FUSION_FLEX_12_User_Manual_FR_compressed.pdf?v=1764341544

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/03203_-_FUSION_FLEX_12_User_Manual_NL_compressed.pdf?v=1764341544

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/03203_-_FUSION_FLEX_12_User_Manual_DE_compressed.pdf?v=1764341545

ここをクリックしてください。

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/03303_-_FUSION_FLEX_18_User_Manual_EN_compressed.pdf?v=1764341544

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/03303_-_FUSION_FLEX_18_User_Manual_FR_compressed.pdf?v=1764341544

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/03303_-_FUSION_FLEX_18_User_Manual_NL_compressed.pdf?v=1764341544

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/03303_-_FUSION_FLEX_18_User_Manual_DE_compressed.pdf?v=1764341545

ここをクリックしてください。

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/FUSION_FLEX_24_EN.pdf?v=1643275890

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/FUSION_FLEX_24_FR.pdf?v=1643275890

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion24_User_Manual_NDLS_compressed.pdf?v=1764338430ZOON 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion24_User_Manual_DE_compressed.pdf?v=1764338722

The Fusion FLEX 24 can charge different products.

Hereunder is a table that explains the different compatibilities of the Fusion Flex 24.

Please consider the compatibility of the USB-C port is different than the compatibility of the USB-A port.

You need to use the USB-C to USB-A cable. Plug the USB-A end into the Fusion Flex 24 and then the USB-C end into the USB-C port of the Gravity 100. Please do NOT use the USB-C to USB-C cable supplied with the Gravity 100 to charge the Gravity 100 from the Fusion Flex 24's USB-C port. You can use it to charge the Gravity 100 with the Emperion fast charger or any other USB-C charger.

This image shows the setup :

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion48_User_Manual_EN_compressed.pdf?v=1764339958

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion48_User_Manual_FR_compressed.pdf?v=1764339959

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion48_User_Manual_NDLS_compressed.pdf?v=1764338986

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion48_User_Manual_DE_compressed.pdf?v=1764339958

The Fusion FLEX 48 can charge different products.

Hereunder is a table that explains the different compatibilities of the Fusion Flex 48.

Please consider the compatibility of the USB-C port is different than the compatibility of the USB-A ports and the DC 5521 port.

The DC 5521 is a non regulated output port that can mainly charge powerstations such as the Sunslice Gravity 144 and Sunslice Gravity 432.

You need to use the USB-C to USB-A cable. Plug the USB-A end into the Fusion Flex 48 and then the USB-C end into the USB-C port of the Gravity 100. Please do NOT use the USB-C to USB-C cable supplied with the Gravity 100 to charge the Gravity 100 from the Fusion Flex 48's USB-C port. You can use it to charge the Gravity 100 with the Emperion fast charger or any other USB-C charger.

This image shows the setup :

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Here

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Here

Here

Here

Here

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion_40_User_Manual_EN.pdf?v=1700838158

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion_40_User_Manual_FR.pdf?v=1700838507

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion_40_User_Manual_NDLS_compressed.pdf?v=1733216855

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion_40_User_Manual_DE_compressed.pdf?v=1733216856

Here

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/03407_-_FUSION_60_SOLAR_PANEL_User_Manual_FR_compressed.pdf?v=1767959973

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/03407_-_FUSION_60_SOLAR_PANEL_User_Manual_DE_compressed.pdf?v=1767959972

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/03407_-_FUSION_60_SOLAR_PANEL_User_Manual_NDLS_compressed.pdf?v=1767959973

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/03407_-_FUSION_60_SOLAR_PANEL_User_Manual_PRT_compressed.pdf?v=1767959972

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion_100_User_Manual_FR.pdf?v=1699021039

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion_100_User_Manual_EN.pdf?v=1699021140

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion_100_User_Manual_DE_compressed.pdf?v=1731931421

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion_100_User_Manual_NDLS_compressed.pdf?v=1731937943

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/fusion_150_FR.pdf?v=1685718750

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion_150_User_Manual_EN.pdf?v=1698935529

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion_150_User_Manual_DE_compressed.pdf?v=1731930271

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Fusion_150_User_Manual_NDLS_compressed.pdf?v=1731930272

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/JonctionBox_USER_MANUAL_EN.pdf?v=1696573767

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/JonctionBox_USER_MANUAL_FR.pdf?v=1696573767

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/JonctionBox_USER_MANUAL_DE.pdf?v=1707146660

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/JonctionBox_USER_MANUAL_ndls.pdf?v=1707146676

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/ZENITH_EN.pdf?v=1609164236

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/ZENITH_FR.pdf?3164

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/ZENITH_NL.pdf?v=1609164235

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/ZENITH_DE.pdf?v=1608817547

ここをクリックしてください。

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Cyclotron_User_Manual_EN_compressed.pdf?v=1715678264

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Cyclotron_User_Manual_FR_compressed.pdf?v=1715678265

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Cyclotron_User_Manual_NDLS_compressed.pdf?v=1715678265

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Cyclotron_User_Manual_DE_compressed.pdf?v=1715678264

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Cyclotron_User_Manual_ESPAGNOL_compressed.pdf?v=1736949364

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/CYCLOTRON_PL.pdf?v=1648207325

De Cyclotron laadt uw smartphone draadloos op. Hoe werkt het ?

- Plaats eerst je telefoon op de Cyclotron, in de regelbare beugels.

- Druk op de POWER knop om de draadloze oplaadfunctie te activeren.

- Your phone will start charging wirelessly.

In case it does not work , please check the following aspects : 

- Be sure your phone allows wireless charging. Please refer to its user manual.

If your phone allows wireless charging :

- If your phone has a protective case, remove it and try again.

- If a metal plate is stuck to the back of your phone, remove it and try again.

- If the blue LED lights still do not turn on, please ensure you have pushed the POWER button on the right side of the Cyclotron.

The Cyclotron allows smartphones with dimensions :

Width : 70 to 105 mm

Length : no limit

Thickness : 1 to 12 mm

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/HADRON_6700PD_EN.pdf?v=1609260542

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/HADRON_6700PD_FR.pdf?v=1609260550

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/HADRON_6700PD_NL.pdf?v=1609263862

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/HADRON_6700PD_DE.pdf?v=1609262234

The Hadron automatically includes an EU plug . In case you need a US, CH or GB plug, please reach out to us at service@sunslice-solar.com .

In elk geval kan de Hadron worden opgeladen via zijn USB-C-input met een standaard USB-C-kabel.

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY5_EN.pdf?v=1609333366

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY5_FR.pdf?v=1609334248

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY5_NL.pdf?v=1609333366

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY5_DE.pdf?v=1609333366

ここをクリックしてください。

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY10_EN.pdf?v=1609333366

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY10_FR.pdf?v=1609334248

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY10_NL.pdf?v=1609333366

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY10_DE.pdf?v=1609333366

ここをクリックしてください。

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY20_EN.pdf?v=1609333366

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY20_FR.pdf?v=1609333366

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY20_NL.pdf?v=1609333366

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY20_DE.pdf?v=1609336263

Here

Here

Here

Here

Here

Here

Here

Here

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY100_EN.pdf?v=1609333686

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY100_FR.pdf?v=1609334773

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY100_NL.pdf?v=1609337858

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY100_DE.pdf?v=1609337212

U kunt de Gravity 100 bestellen met een adapter set. Deze adapter set zorgt voor een universele compatibiliteit met alle laptops.

De adapter set is verkrijgbaar op de productpagina Gravity 100 (dropdown menu).

USER MANUAL - EN

USER MANUAL - FR

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_27_User_Manual_NDLS_compressed.pdf?v=1737039375

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_27_User_Manual_DE_compressed.pdf?v=1737039374

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05704_-_GRAVITY_27_PRO_User_Manual_EN_compressed.pdf?v=1772634624

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05704_-_GRAVITY_27_PRO_User_Manual_FR_compressed.pdf?v=1772634624

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05704_-_GRAVITY_27_PRO_User_Manual_DE_compressed.pdf?v=1772634624

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05704_-_GRAVITY_27_PRO_User_Manual_NDLS_compressed.pdf?v=1772634624

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05704_-_GRAVITY_27_PRO_User_Manual_PTR_compressed.pdf?v=1772634624

USER MANUAL - EN

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_40_User_Manual_NDLS_compressed.pdf?v=1737039374

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_40_User_Manual_DE_compressed.pdf?v=1737039375

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY144_EN.pdf?v=1628269884

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY144_FR.pdf?v=1628602382

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_486_User_Manual_EN_compressed.pdf?v=1732200323

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_486_User_Manual_FR_compressed.pdf?v=1732200323

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_486_User_Manual_DE_compressed.pdf?v=1732200323

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_486_User_Manual_NDLS_compressed.pdf?v=1732200323

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY432_EN.pdf?v=1628269884

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY432_FR.pdf?v=1628611037

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_756_User_Manual_EN_compressed.pdf?v=1733820860

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/GRAVITY756_FR.pdf?v=1628611037

Quick Diagnosis : 

You may not have activated the AC function (function that activates the sockets on the back). To do this, you need to press the G button for 3 seconds as indicated in the user manual. The necessary information about this are circled in green in the pictures below: 

You will find the schematic on page 4 of the user manual.

If it still does not work, please read the user manual again carefully before contacting us.

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_756_User_Manual_NDLS_compressed.pdf?v=1732198574

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_756_User_Manual_DE_compressed.pdf?v=1732198573

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05823_-_LINKPOWER_BACKPACK_User_Manual_EN_compressed.pdf?v=1772634629

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05823_-_LINKPOWER_BACKPACK_User_Manual_FR_compressed.pdf?v=1772634629

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05823_-_LINKPOWER_BACKPACK_User_Manual_DE_compressed.pdf?v=1772634629

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05823_-_LINKPOWER_BACKPACK_User_Manual_PRT_compressed.pdf?v=1772634629

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05823_-_LINKPOWER_BACKPACK_User_Manual_NDLS_compressed.pdf?v=1772634629

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05821_-_LINKPOWER_MINI_FLIGHTCASE_User_Manual_EN_compressed.pdf?v=1772634629

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05821_-_LINKPOWER_MINI_FLIGHTCASE_User_Manual_FR_compressed.pdf?v=1772634629

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05821_-_LINKPOWER_MINI_FLIGHTCASE_User_Manual_DE_compressed.pdf?v=1772634628

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05821_-_LINKPOWER_MINI_FLIGHTCASE_User_Manual_NDLS_compressed.pdf?v=1772634629

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05823_-_LINKPOWER_BACKPACK_User_Manual_EN_compressed.pdf?v=1767884436

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/05822_-_LINKPOWER_PRO_FLIGHTCASE_User_Manual_FR_compressed.pdf?v=1764336597

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/FlightCase_User_Manual_EN_compressed.pdf?v=1733218039

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/FlightCase_User_Manual_FR_compressed.pdf?v=1733218038

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/FlightCase_User_Manual_DE_compressed.pdf?v=1733218038

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/FlightCase_User_Manual_Ndls_compressed.pdf?v=1733218038

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Volta_User_Manual_EN_compressed.pdf?v=1734426698

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Volta_User_Manual_FR_compressed.pdf?v=1734426698

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Volta_User_Manual_DE_compressed.pdf?v=1734426698

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_2232_User_Manual_EN_GOOD.pdf?v=1702998257

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Gravity_2232_User_Manual_FR.pdf?v=1703253510

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/AC200MAX_BLUETTI-SUNSLICE_User_Manual.pdf?v=1644414060

As an official distributor of Bluetti in Europe, Sunslice engineers have translated the official Bluetti manuals in French for the convenience of our french speaking clients. 

This manual is available on demand, exclusively for Sunslice clients having purchased the corresponding Bluetti product.  

Please contact us at contact@sunslice-solar.com with your order number, we will be happy to send you your copy.

Watch this video for a quick start :

https://www.youtube.com/watch?v=tk1oAASkuSU

Meer info is beschikbaar in de GEBRUIKERSHANDLEIDING

Please watch this video : 

https://www.youtube.com/watch?v=Fl2f6yzv1NY

From 0.00 to 0.38 : Connecting 1 panel to the AC200 Max

From 0.38 to 1.04 : Connecting several panels to the AC200 Max

In case you want to connect the easy solar kit to your Bluetti generator, you can do it as described below.

If you want to use the Easy Solar Kit without the Bluetti generator, please check the FAQ on HOW TO USE MY EASY SOLAR KIT - QUICK INSTALLATION.

The first step below is in case you have already installed the Easy Solar Kit and plugged it into your wall socket.

In case the Easy Solar Kit is not installed yet, please go directly to the second step.

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/AC300-BLUETTI-SUNSLICE_User_Manual-1-49_-_ENGLISH.pdf?v=1667237336

As an official distributor of Bluetti in Europe, Sunslice engineers have translated the official Bluetti manuals in French for the convenience of our french speaking clients. 

This manual is available on demand, exclusively for Sunslice clients having purchased the corresponding Bluetti product.  

Please contact us at contact@sunslice-solar.com with your order number, we will be happy to send you your copy.

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/AC300-BLUETTI-SUNSLICE_User_Manual-51-98_-_GERMAN.pdf?v=1667237335

Watch these videos for a quick start :

https://www.youtube.com/watch?v=kGKZG_HOFKQ

https://www.youtube.com/watch?v=TZq1ASeUezw

Please watch this video : 

https://www.youtube.com/watch?v=Fl2f6yzv1NY

From 0.00 to 0.38 : Connecting 1 panel to the AC200 Max

From 0.38 to 1.04 : Connecting several panels to the AC200 Max

In case you want to connect the easy solar kit to your Bluetti generator, you can do it as described below.

If you want to use the Easy Solar Kit without the Bluetti generator, please check the FAQ on HOW TO USE MY EASY SOLAR KIT - QUICK INSTALLATION.

The first step below is in case you have already installed the Easy Solar Kit and plugged it into your wall socket.

In case the Easy Solar Kit is not installed yet, please go directly to the second step.

1. Go to "settings" then "next" and confirm that the "Max Grid Input Current" is set to "15A".

2. Click on the central button and look at what it is to check that the central unit is detecting your B230 or B300 batteries in "battery information". 

3. Navigate to "Alarm" and check that there is no current problem detected. 

4. Navigate to "Data" and then "Alarm History" and check if there has been a recent problem recorded

These checks will allow you to establish whether something is wrong with the battery or if the problem lies somehwere else. After proceeding to these checks, if the problem persists, please contact us.

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/B230_BLUETTI-SUNSLICE_User_Manual.pdf?v=1644414060

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/B300-BLUETTI-SUNSLICE_User_Manual.pdf?v=1644332072

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/EP500Pro_manual.pdf?v=1667233874

As an official distributor of Bluetti in Europe, Sunslice engineers have translated the official Bluetti manuals in French for the convenience of our french speaking clients. 

This manual is available on demand, exclusively for Sunslice clients having purchased the corresponding Bluetti product.  

Please contact us at contact@sunslice-solar.com with your order number, we will be happy to send you your copy.

Please read the USER MANUAL carefully. A detailed explanation is given on how to use it.

You can find the user manuals below 

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Kit_Solaire_Facile_-_Manuel_d_utilisation_FR.pdf?v=1660813659

The Easy Solar Kit has been designed in order to reduce the electricity bill of our Sunslice customers. It is a plug and play solar kit, very easy to install and to use.

The Easy Solar Kit on its own cannot store the energy that it produces. This energy is injected on the home-grid and needs to be consumed instantaneously by the devices connected to the grid. If no device is connected or if too much electricity is produced compared to the electricity that is consumed, this (surplus) energy is reinjected (for free) on the main grid.

So, which solution do we have to store this surplus energy ?

There is no automatic solution for this. 

Though we can suggest a manual solution that will make you able to store the energy produced by the solar panel into a power station when you want (for example when you are away for a long time or when you want to store back up power in case of possible power outage)

The Bluetti power stations can store from 2kWh to 12.3 kWh energy. It is very easy to connect the Easy Solar Kits to these power stations. 

How ? 

1. Install your Easy Solar Kit in the initial setup (kit connected to the home-grid) : the user manual can be found here. 

2. Disconnect the plug from the grid and also the MC4-cables from the micro-inverter.

3. Connect the MC4-cables to the Bluetti power station.

All the energy produced by the solar panel of the Easy Solar Kit will be stored into the power station. 

When you want, you can connect your devices to the power station and you can also reconnect the Easy Solar Kit to the grid.

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/ESK-USER-MANUAL.pdf?v=1667237320

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/DATASHEET_TSUN_Easy_Solar_Kit_POP-UP.pdf?v=1669384917

You can find a quick electronics installation guide for the Easy Solar Kit below. 

Please also refer to the User Manual included in the packaging to set up the Easy Solar Kit .

https://cdn.shopify.com/s/files/1/0042/5472/8265/files/Bluetti_PV200_User_Manual.pdf?v=1667404028

We can ship worldwide thanks to BPOST, our trusted distribution partner. 

Hou er rekening mee dat voor verschillende gebieden verschillende verzendtarieven gelden en dat er invoerbelastingen en BTW van toepassing kunnen zijn.

 Afghanistan, Åland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Ascension, Asia/Middle East, Asia/Middle East/North Africa, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Saint Eustatius and Saba, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Cayman Islands, Central African Republic, Ceuta, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo. The Democratic Republic of the, Cook Islands, Costa rica, Croatia, Cuba, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, European Union, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Great Britain, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald   Islands, Holy See (Vatican City State), Honduras, Hong-kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea (North), Korea (South), Kosovo, Kuwait, Kyrgyzstan, Lao. People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Livigno, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Melilla, Mexico, Micronesia. Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Non European Union, Norfolk Island, North Africa, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territory. occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Rest Of Africa, Rest of Europe, Rest of the world, Reunion, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, Spain, Sri lanka, Sudan, Sudan (South), Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syrian Arab Republic, Taiwan. Province of China, Tajikistan, Tanzania. United Republic OF, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet nam, Virgin Islands. British, Virgin Islands. U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe

We do our best to ship you your orders as fast as possible!
 

For deliveries to Belgium, it usually takes between 24 and 72 hours. 

Voor andere Europese landen variëren de leveringstijden tussen 3 en 7 dagen, afhankelijk van de snelheid van de lokale post. 

Naar de USA duurt de leveringstijd meestal tussen 4 en 7 dagen.

Please note delays due to postal services can occur and are out of our control despite our best efforts!
During peak season (end of year especially), delays may be longer due to high volumes handling by our logistics partners and transporters.

To offer our customers the most advantageous shipping rates, we are mainly using BPost International mailing service. For express shipping or "exact deadline shipping" , please select "UPS express delivery" or "accelerated shipping" in the checkout settings.

After placing your order, you should have received an automatic confirmation email from us.

In this email, you can click the link "Follow my order" to get access to your order status and tracking updates. 

We are very sorry for the delay.
Please consider waiting 2-3 days before worrying. We usually ship out within 24h after receiving an order,  but sometimes some additional time can be needed.

Please first check the tracking link that is included in the confirmation email you should have received when we shipped out your order. It also could be in another email, sent by us or by our transporter or logistic partner.
Please check your spams in case you cannot find any email with tracking link.

In case your order tracking link indicates that the shipment has not moved from a stage to another since more that 10 business days, please contact us at service@sunslice-solar.com .

You should have received a link to your online invoice in your order confirmation email:

Als u de bevestigingsmail niet kan vinden: 

• controleer uw spam folder
• wees er zeker van welke e-mail u gebruikt heeft bij het bestellen op onze website

You can also download your invoice directly from our website if you have created a customer account: 

Please, write your VAT Number after your company name (in the same field), separated by a "-" .

For example :

Name company : "Sunslice SRL - BE0680474695"

Please contact us at : sales@sunslice-solar.com

with following information : 

• Your order (products, color)
• Bedrijfsgegevens (bedrijfsnaam + contact-persoon , BTW-nummer, adres)
• Normal or express shipping

Wij sturen u  vervolgens een factuur door per e-mail. Uw bestelling kan worden betaald na ontvangst van de factuur.

Indeed, this can happen.

Gewoonlijk kunnen bij ontvangst buiten EU twee soorten taxen worden gevraagd: 

• VAT
• Import duties

Before placing your order, please contact us at sales@sunslice-solar.com before proceeding to your order with following information :

• Your order (products, color)
  
• Bedrijfsgegevens (bedrijfsnaam + contact-persoon , BTW-nummer, adres)
• Normal or express shipping

We will send you a Belgian VAT-exempt invoice. 

Let op: BTW (met rate van uw eigen land) en invoerrechten kunnen nog steeds worden gevraagd bij de ontvangst van uw bestelling.

Onze website maakt het mogelijk te betalen via :

• kredietkaart (VISA / MASTERCARD)
• Bancontact
• Paypal . Mogen wij u vriendelijk verzoeken eerst de twee bovenstaande opties te proberen alvorens over te gaan tot Paypal betaling. Er wordt ons namelijk een zeer hoge transactiekost aangerekend voor Paypal betalingen... Hartelijk dank !

For bank transaction, please contact us at sales@sunslice-solar.com before proceeding to your order with following information :

• Your order (products, color)
  
• Bedrijfsgegevens (bedrijfsnaam + contact-persoon , BTW-nummer, adres)
• Normal or express shipping

Wij sturen u  vervolgens een factuur door per e-mail. Uw bestelling kan worden betaald na ontvangst van de factuur.